Privacy Policy

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Privacy Policy

Gastroenterology Plus (the “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors, users, and customers who use our websites, products, applications, and services, including Gastroenterology Plus.

This Privacy Policy explains what information we collect, how we use it, how we share it, how long we keep it, and the choices available to you. This Policy is intended to apply generally and may be supplemented by additional notices where required by applicable privacy laws.

By using our website, products, or services, you acknowledge that you have read this Privacy Policy. If you do not agree with this Policy, please do not use our website, products, or services.

1. Definitions

For purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, can reasonably be associated with, or could reasonably be linked, directly or indirectly, with an individual or household.

Personal Information may include, for example:

  1. Account registration information, such as name, username, email address, password, and country of residence.
  2. Information you provide when requesting support or reporting a problem.
  3. Information you provide when using certain services, features, surveys, forms, or questionnaires.
  4. Technical information, such as IP address, browser type, device type, time zone setting, operating system, and platform.
  5. Transaction, purchase, billing, and payment-related information.
  6. Website usage information, such as pages viewed, links clicked, search terms, referral URLs, page response times, download errors, and time spent on pages.
  7. Information received from third parties, including business partners, service providers, payment processors, referral partners, or other users.
  8. Information you choose to submit through forums, chats, messages, feedback forms, reviews, contests, promotions, or other interactive features.

We may also collect, use, and share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you. This information may be used for analytics, service improvement, reporting, research, and business purposes.

2. Why We Collect and Use Personal Information

We collect and use Personal Information for the following purposes:

  1. To provide, operate, maintain, and improve our products and services.
  2. To create, manage, and secure user accounts.
  3. To process transactions, purchases, payments, refunds, and related requests.
  4. To provide customer support and respond to questions, complaints, or requests.
  5. To personalize your experience, including showing relevant content, features, offers, or recommendations.
  6. To communicate with you about updates, security notices, administrative messages, account changes, and service-related matters.
  7. To send marketing communications, newsletters, promotions, or offers where permitted by applicable law.
  8. To detect, investigate, prevent, and respond to fraud, misuse, security incidents, violations of our terms, or unlawful activity.
  9. To conduct research, analytics, testing, product development, and service improvement.
  10. To comply with legal obligations, enforce our agreements, resolve disputes, and protect the rights, safety, and property of the Company, our users, or others.
  11. For any other purpose disclosed to you at the time information is collected or with your consent.
3. What Information We Collect
3.1 Account Information

When you create an account, we may collect information such as your email address, country of residence, username, and password. We may also assign your account a unique internal identifier that helps us reference your account without directly displaying your contact information.

You are responsible for keeping your password confidential. Please do not share your password with anyone.

3.2 Transaction and Payment Information

If you make a purchase, we or our payment service providers may collect information needed to process the transaction. This may include your name, billing address, payment card details, transaction history, purchase details, fraud-prevention information, and payment confirmation data.

Payment information may be processed by third-party payment processors. Their handling of your information may be subject to their own privacy policies and terms.

3.3 Information You Submit

We collect Personal Information when you voluntarily provide it to us, including when you:

  1. Contact us for support.
  2. Submit feedback, reviews, comments, or user-generated content.
  3. Participate in surveys, contests, promotions, or events.
  4. Use chat, forum, community, or messaging features.
  5. Provide information needed to process an order, subscription, delivery, or service request.

Please be careful when sharing information in public or community areas. Information posted publicly may be viewed, collected, copied, or used by others.

3.4 Website, Device, and Usage Information

We may collect information automatically when you use our websites, applications, products, or services. This may include:

  1. IP address.
  2. Browser type and version.
  3. Device type and unique device identifiers.
  4. Operating system.
  5. Pages visited.
  6. Links clicked.
  7. Search terms.
  8. Referring and exit pages.
  9. Time spent using the service.
  10. Error logs, crash data, and diagnostic information.
  11. General location information derived from IP address.

We use this information to operate our services, improve performance, prevent misuse, analyze trends, and improve the user experience.

3.5 Service and Subscription Information

To provide certain products, subscriptions, or services, we may collect information about your use of those services. This may include your preferences, progress, usage history, time spent, settings, device information, subscription status, and related service activity.

3.6 Cookies and Similar Technologies

We use cookies, pixels, tags, SDKs, local storage, and similar technologies to operate our services, remember preferences, analyze usage, improve functionality, support security, and measure marketing performance.

Most browsers allow you to control cookies through browser settings. Blocking cookies may affect the availability or functionality of certain services.

Where required by applicable law, we will provide additional notice or choices regarding certain cookies and tracking technologies.

3.7 Third-Party Services

Our website or services may use third-party tools and services, such as analytics providers, map services, advertising platforms, payment processors, hosting providers, customer support tools, and fraud-prevention services.

These third parties may collect information through cookies or similar technologies and may process information according to their own privacy policies. We do not control the privacy practices of third-party websites or services.

3.8 Marketing and Recommendations

We may use information we collect to recommend products, services, features, offers, or content that may be relevant to you.

We may send marketing emails where permitted by law. You can opt out of marketing emails at any time by using the unsubscribe link included in the email or by contacting us. Even if you opt out of marketing messages, we may still send service-related communications, such as account notices, security alerts, transaction confirmations, or policy updates.

3.9 Fraud, Security, and Policy Enforcement

We may collect and use certain information to detect, investigate, prevent, and respond to fraud, cheating, abuse, security incidents, unauthorized access, violations of our terms, or unlawful activity.

We may retain information related to investigations or enforcement actions as needed to protect our services, users, legal rights, and business operations.

4. How We Store and Retain Information
4.1 Retention Period

We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and protect our rights.

Retention periods may vary depending on the type of information, the nature of our relationship with you, legal requirements, and operational needs.

4.2 Deletion and Anonymization

When Personal Information is no longer needed, we may delete, anonymize, de-identify, or aggregate it, unless retention is required or permitted by law.

In some cases, information cannot be fully deleted because it is needed for security, fraud prevention, legal compliance, backup systems, accounting records, dispute resolution, or system integrity.

4.3 Account Deletion

You may request deletion of your account where this feature is available. Deleting your account may result in loss of access to services, subscriptions, saved preferences, purchase history, account credits, or related content.

We may retain certain information after account deletion where required or permitted by law, including for tax, accounting, security, fraud prevention, legal claims, dispute resolution, or compliance purposes.

4.4 Location of Storage

We may process and store information in the United States and other locations where we or our service providers operate. Privacy laws in these locations may differ from those in your jurisdiction.

When we transfer information across borders, we take steps designed to protect the information consistent with applicable legal requirements and this Privacy Policy.

5. How We Share Information

We may share Personal Information as described below.

5.1 Affiliates and Business Operations

We may share information with our subsidiaries, affiliates, parent companies, and related entities for purposes consistent with this Privacy Policy.

5.2 Service Providers

We may share information with vendors, contractors, consultants, and service providers who perform services on our behalf, including hosting, payment processing, analytics, customer support, marketing, email delivery, fraud prevention, security, accounting, and technical support.

These service providers are authorized to use Personal Information only as needed to provide services to us or as otherwise permitted by applicable law.

5.3 Business Partners

We may share information with business partners where necessary to provide requested products, services, features, integrations, events, promotions, or transactions.

5.4 Legal and Compliance Purposes

We may disclose information if we believe disclosure is necessary or appropriate to:

  1. Comply with applicable law, regulation, legal process, or government request.
  2. Enforce our terms, policies, or agreements.
  3. Protect the rights, property, or safety of the Company, our users, customers, employees, or others.
  4. Detect, investigate, or prevent fraud, security incidents, or unlawful activity.
  5. Establish, exercise, or defend legal claims.
5.5 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, Personal Information may be transferred as part of that transaction, subject to applicable law.

5.6 Public or User-Directed Sharing

Certain features may allow you to make information visible to other users or the public, such as usernames, profile information, posts, comments, reviews, forum activity, or chat messages.

Please use care when sharing information publicly. We are not responsible for how others use information you choose to make public.

5.7 Third-Party Links and Integrations

Our services may contain links to third-party websites, applications, services, or integrations. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing information to them.

6. Your Choices and Privacy Rights

Depending on where you live, you may have certain rights regarding your Personal Information. These rights may include the ability to:

  1. Access the Personal Information we hold about you.
  2. Request correction of inaccurate information.
  3. Request deletion of certain information.
  4. Request a copy of certain information.
  5. Opt out of certain marketing communications.
  6. Limit or object to certain uses of information, where applicable.
  7. Withdraw consent where processing is based on consent.
  8. Appeal a decision regarding a privacy request, where required by law.

To exercise available rights, please contact us using the information in the “Contact Us” section below. We may need to verify your identity before responding to a request.

We may deny or limit requests where permitted by law, including where a request cannot be verified, conflicts with legal obligations, affects the privacy or rights of others, is excessive, or would interfere with security, fraud prevention, legal claims, or business records.

6.1 Access and Correction

You may request access to certain Personal Information we maintain about you. You may also request that we correct inaccurate or incomplete information.

Where account tools are available, you may be able to access or update certain information directly through your account settings.

6.2 Deletion

You may request deletion of certain Personal Information. We may retain information where permitted or required by law, including for legal compliance, tax, accounting, security, fraud prevention, dispute resolution, enforcement of agreements, or completion of transactions.

6.3 Marketing Choices

You may opt out of marketing emails by using the unsubscribe link in our emails or by contacting us. Opting out of marketing does not stop service-related communications.

6.4 Cookies and Tracking Choices

You may control cookies through your browser settings. Some browsers or devices may also allow you to send “Do Not Track” or similar signals. Because standards for these signals vary, our response may depend on applicable law and available technical standards.

Where required, we may provide additional cookie or tracking choices.

6.5 State or Regional Privacy Rights

Some jurisdictions provide additional privacy rights. For example, residents of certain U.S. states may have rights to know, access, correct, delete, or obtain a copy of Personal Information, and may have rights to opt out of certain data sharing, targeted advertising, or sales of Personal Information.

We will honor applicable privacy rights as required by law.

7. Children’s Privacy

Our services are not intended for children under 18, and we do not knowingly collect Personal Information from children under 18.

If we learn that we have collected Personal Information from a child in violation of applicable law, we will take reasonable steps to delete it. Parents or guardians who believe a child has provided us with Personal Information may contact us using the information below.

8. Security

We use reasonable administrative, technical, and physical safeguards intended to protect Personal Information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission or storage is completely secure. We cannot guarantee absolute security of information.

9. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, you may contact us at:

 Gastroenterology Plus
2572 W State Rd 426 Suite 1000
Oviedo, FL 32765
Attention: Website Privacy Request
Website: https://www.gastro-plus.com
Email: manager@gastro-plus.com

To protect your privacy and prevent fraud, we may need to verify your identity before responding to certain requests.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date below. If changes are material, we may provide additional notice as required by law.

Your continued use of our services after an updated Privacy Policy becomes effective means you acknowledge the updated Policy.

Last Updated: June 9, 2026